3 Essential Health Insurance Request Templates You Need

Creating a request letter for health insurance involves addressing specific needs to your provider, with templates for general inquiries, coverage requests for medical procedures, and disputing claim denials, all emphasizing clarity and professionalism.

Template 1: General Inquiry About Health Insurance Plans

Subject: Inquiry About Health Insurance Plan Options

Dear [Insurance Company Name] Customer Service,

I hope this letter finds you well. I am writing to inquire about the health insurance plans currently offered by [Insurance Company Name]. As I am considering my options for comprehensive health coverage, I seek detailed information to make an informed decision that best suits my healthcare needs and financial situation.

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Could you please provide me with the following information?

  1. A comprehensive overview of the health insurance plans available, including but not limited to, premiums, deductibles, co-pays, and out-of-pocket maximums.
  2. Details regarding the network of healthcare providers, including specialists and hospitals, covered under each plan.
  3. Information on coverage for preventive services, prescription drugs, mental health services, and emergency care.
  4. Explanation of the policy regarding pre-existing conditions and the waiting period, if any.
  5. Procedures for filing claims and the typical turnaround time for claim processing.

I would appreciate it if you could also guide me on how to proceed with the application process should I decide to enroll in one of your plans.

Thank you for your time and assistance. I look forward to your prompt response. Please feel free to contact me at [Your Phone Number] or via email at [Your Email Address] should you need any further information.


[Your Name]
[Your Contact Information]

Template 2: Requesting Coverage for a Specific Medical Procedure

Subject: Request for Coverage Approval for [Specific Medical Procedure]

Dear [Insurance Company Name] Claims Department,

I am writing to request pre-authorization for a [specific medical procedure] recommended by my primary care physician, Dr. [Doctor’s Name], scheduled for [Date]. Attached, you will find the medical necessity letter from Dr. [Doctor’s Name], along with supporting medical documents.

Given the circumstances of my current health condition, [briefly describe condition], this procedure is deemed necessary for the improvement of my quality of life. I kindly request your prompt review and approval of coverage for this procedure, as outlined in my policy.

Could you also provide detailed information on the following?

  1. The estimated coverage amount for the [specific medical procedure] including hospital stay, surgeon fees, and aftercare.
  2. Any potential out-of-pocket costs I might incur.
  3. Required documentation for the claim process.
  4. The expected timeline for the pre-authorization process.

Your guidance on how to proceed with the claim, including any necessary paperwork, would be greatly appreciated. I am committed to ensuring a smooth and efficient process and am available to provide any additional information required.

Thank you for your attention to this matter. I look forward to your swift response.


[Your Name]
[Your Contact Information]
[Attachment: Medical Necessity Letter and Supporting Documents]

Template 3: Disputing a Claim Denial

Subject: Dispute of Denied Claim for [Service/Procedure Name]

Dear [Insurance Company Name] Appeals Department,

I am writing to formally dispute the denial of my claim for [Service/Procedure Name], which was performed on [Date]. According to the denial letter I received on [Date], the reason provided was [reason for denial]. However, I believe this decision was made in error and request a thorough review of my case.

Enclosed, please find the following documents to support my appeal:

  1. A detailed letter from my healthcare provider, Dr. [Doctor’s Name], outlining the medical necessity of the [Service/Procedure Name].
  2. My medical records related to the treatment in question.
  3. A copy of the original claim and the denial letter from your company.

I respectfully request a comprehensive review of these documents in light of my policy’s coverage terms. It is my understanding that the [Service/Procedure Name] is covered under my plan, considering the circumstances of my health condition [briefly describe condition if relevant].

I trust that upon review, you will find the grounds for approving my claim. I am prepared to provide any additional information needed and am hopeful for a positive resolution to this matter.

Thank you for your immediate attention to this appeal. I anticipate your prompt response and am available at [Your Phone Number] or [Your Email Address] for any further discussion.


[Your Name]
[Your Contact Information]
[Enclosures: Medical Letter, Medical Records, Claim and Denial Letters]

When drafting your letter, adjust the details to fit your specific situation, ensuring all personal and policy-related information is accurate and up to date

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