3 Medical No-Fly Letter Templates: Quick Solutions

Below are three detailed templates for such letters, each tailored to slightly different circumstances. Each template includes placeholders (denoted by brackets []) where specific information should be inserted.

Template 1: Letter from a Patient to an Airline

Subject: Request for Flight Cancellation/Modification Due to Medical Reasons

Dear [Airline Name] Customer Service,

I hope this letter finds you well. I am writing to inform you that, regrettably, I must cancel (or modify) my upcoming flight booked under reservation number [Reservation Number], scheduled for [Date], from [Departure City] to [Destination City]. This unforeseen necessity arises from recent medical advice I have received, which strictly advises against air travel until further notice.

Attached to this letter, you will find a medical certificate from my healthcare provider, [Doctor’s Name], detailing the nature of my medical condition without compromising my privacy. The certificate confirms that due to my current health status, flying could pose significant risks to my well-being.

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Understanding the potential for such situations, I kindly request your assistance in processing a cancellation (or modification) of my flight. Additionally, I would appreciate if you could provide information on any possible waivers or reductions in cancellation fees, considering the circumstances are medically driven and beyond my control.

Should you require any further documentation or information, please do not hesitate to contact me at [Your Contact Information] or my healthcare provider, [Doctor’s Contact Information], who is fully aware of my situation and has consented to verify any necessary medical details within the bounds of my privacy rights.

Thank you for your understanding and cooperation in this matter. I look forward to your prompt response and resolution.


[Your Full Name]
[Your Address]
[Your Email Address]
[Your Phone Number]

Template 2: Letter from a Doctor to an Airline on Behalf of a Patient

Subject: Medical Advisory Against Air Travel for [Patient’s Name]

To Whom It May Concern at [Airline Name],

I am writing to you as the primary healthcare provider for my patient, [Patient’s Name], who has a reservation with your airline under the number [Reservation Number], scheduled to fly on [Date] from [Departure City] to [Destination City]. After a recent examination and considering [Patient’s Name]’s ongoing treatment, I must advise against their participation in air travel for the foreseeable future due to medical reasons.

This recommendation is made with serious consideration of [Patient’s Name]’s health, where air travel could exacerbate their condition, potentially leading to emergency situations. It is in the interest of my patient’s health and safety that I request a cancellation (or modification) of their current booking.

Attached, please find an official medical certificate verifying [Patient’s Name]’s current health condition and the medical advisement against flying. The details of the medical condition are kept confidential to respect my patient’s privacy; however, I am available for a more detailed discussion should it be necessary for processing this request.

We appreciate your understanding and cooperation in facilitating this cancellation (or modification) under your policies for medical emergencies or conditions. Please contact me directly at [Doctor’s Contact Information] for any further information or verification needed.

Thank you for your prompt attention to this matter.


[Doctor’s Full Name]
[Doctor’s Address]
[Doctor’s Email Address]
[Doctor’s Phone Number]
[Medical License Number]

Template 3: Letter from a Patient to a Travel Insurance Company

Subject: Claim for Trip Cancellation Due to Medical Reasons

Dear [Insurance Company Name],

I am writing to submit a claim under my travel insurance policy, [Policy Number], regarding a trip scheduled for [Date], from [Departure City] to [Destination City], booked with [Airline Name] under reservation number [Reservation Number]. Unfortunately, due to recent unforeseen medical advice received from my healthcare provider, I am unable to undertake the planned travel.

Enclosed with this letter, please find a detailed medical certificate from [Doctor’s Name], outlining the medical reasons that necessitate the cancellation of my trip. While specific health information is kept confidential to respect my privacy, the certificate clearly states the medical professional’s advice against my flying due to the potential risk to my health.

Given these circumstances, I kindly request the processing of my claim for trip cancellation benefits as per the terms of my policy. I believe that my situation falls well within the covered reasons for cancellation, and I am providing all necessary documentation to support my claim.

For any additional information or documentation required, feel free to contact me at [Your Contact Information] or my doctor, [Doctor’s Contact Information], who has authorized the release of relevant medical information within privacy regulations.

I appreciate your prompt and understanding response to this matter, hoping for a swift resolution to my claim.


[Your Full Name]
[Your Address]
[Your Email Address]
[Your Phone Number]

When using these templates, ensure that all personal and specific information is accurately filled out to avoid delays or misunderstandings. 

Additionally, attaching the appropriate medical certificates or documents as indicated in each template is crucial for substantiating the claims made.

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