Asking for Compensation in a Complaint Letter [Free Sample]

You may be entitled to compensation from the offending company if you purchased a defective item or had poor customer service. 

The way you draft your complaint letter is important in collecting reimbursement. Use this complaint letter as a guideline for writing your own.

Complaint Letter Asking For Compensation Sample

[Your Name]
[Your Address]
[City, State, Zip Code]

[DATE]

[Restaurant Manager’s Name]
[Restaurant’s Name]
[Restaurant’s Address]
[City, State, Zip Code]

RE: Requesting compensation for dinner at [Restaurant’s Name]

Dear [Restaurant Manager’s Name]:

[Name of Restaurant] serves wonderful meals and has a good reputation for service. On [DATE], however, this was not my experience. 

I made a dinner reservation for eight people two weeks in advance. My parents’ 40th wedding anniversary was being commemorated by my family. I’ve attached a copy of my reservation that was emailed to me.

Our table was not ready when we arrived at the restaurant, so we had to wait in your little lobby for 30 minutes. There were insufficient chairs for everyone, so some of us had to stand. 

A drink or a glass of water were not offered to us. The dinner that I had ordered ahead of time was not ready when we were eventually seated.

We had to wait another [20 minutes] for our dinner, which was hardly enough for five people. I requested a unique cake that was not ready when I arrived. We ordered additional food and dessert to make the best of the situation. After all of that, we were given a [$365 bill] that I had to pay.

I’ve liked the environment and meals at your restaurant many times, but I believe I’m owed [$365] compensation for the terrible celebration of my parents’ wedding anniversary. You can inquire about the dining service from our waiter, [Tom], and our time in the lobby from our receptionist, Lisa.

I can be reached at [Phone Number] or [Email Address] if you have any questions. I hope to receive a favorable reply soon.

Sincerely,

[Signature]
[Your Name]
List of Enclosures: [Reservation Receipt, Dinner Bill, Credit Card Receipt]

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