Complaint Letter for Bad Product [Sample]

Learn how to write a complaint letter for bad product. Use our sample complaint letter for bad product as a template for your complaint letter.

Sample Complaint Letter For Bad Product

[Name of Consumer]
[Address of Consumer]
[City, State, Zip Code]


[Customer Service Department]
[Name of Company]
[Address of Company]
[City, State, Zip Code]
ATTN: [Name of Contact Person]

Dear [Name of Contact Person]:

This letter is to complain about a remote control dinosaur that I bought on [DATE], at [LOCATION]. 

I am requesting that you replace the toy with a new one as my child likes it very much and would be disappointed if it didn’t work properly. Otherwise, I would like my money back.

I paid with a [VISA credit card] and have enclosed copies of the receipt, credit card bill and warranty card with this letter. 

The toy worked well for two weeks and has stopped working. I changed the batteries and took it back to the seller, but he said there was nothing he could do. The warranty for the toy is for one year.

I look forward to your positive reply and will wait until [DATE] before seeking further assistance. 

I can be reached at [Email Address] or at [Phone Number] at any time during working hours. Thank you in advance for your quick attention to this matter.


[Signature of Consumer]
[Consumers Name Printed]

Enclosed: [receipt from the store, credit card receipt, stamped and valid warranty card]