If there is a delivery delay, it is usually a good idea to apologize in order to keep a positive business connection. Learn how to compose a weather-related delivery delay letter. Use our weather-related delivery delay letters as a model for your own letter.
Sample 1 - delivery delay letter due to weather
[Your Name]
[Your Address]
[State, ZIP Code]
[Date]
[Customer’s Name]
[Customer’s Address]
[State, ZIP Code]
Dear [Customer’s Name],
We regret for the inconvenience. Due to the exceptionally high snowfall, your order has not been sent. Until the plows can dig out and start cleaning the roadways, the trucks are stuck.
We’ll get it out to you as quickly as possible. If you would like to cancel your order and request a refund, please contact us at 555-5555. We wish you all the best this holiday season, and we appreciate your years of support.
Sincerely,
[Your Name]
[Your Title]
[Company’s name]
Sample 2 - delivery delay letter due to weather
[Your Name]
[Your Address]
[State, ZIP Code]
[Date]
[Customer’s Name]
[Customer’s Address]
[State, ZIP Code]
Dear [Customer’s Name],
Thank you so much for telling us about your order delay. Please accept my sincere apologies. Due to inclement weather, we were unable to obtain the appropriate shipping boxes from our vendor. Again, we apologize for any inconvenience we might have caused and look forward to completing your order as soon as possible.
Sincerely,
[Your Name]
[Your Title]
[Company’s name]