Writing a Life Insurance Claim Letter (Free Sample)

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When a loved one passes or dear friend passes, if you are the beneficiary to their life insurance policy, you will need to retrieve the money bequeathed to you. 

Not everyone is fortune enough to have such a policy, but those who do have a specific method the money must be requested.

The easiest way to contact a life insurance company is to put it in writing. Sure they have 1-800 numbers and also websites, but many feel that mailing a claim letter is the best way to contact these types of agencies. 

Direct Contact With A Rep.

Often being on the phone leads to several transfers and getting the runaround. A Life Insurance Claim Letter will prevent you from having to make direct contact with a rep from the company. This letter is easy to write and will not take too much time.

Review The Policy

After the passing of a friend or loved one, the life insurance policy becomes payable to the beneficiaries who the insured listed. If there are several beneficiaries, it goes by the list of importance, or who is listed first.

Because of the significance of this letter, gathering information is one of the most important steps to writing. Review the policy and make sure to get information like the policy number and the address of where to send correspondence.

This should be clearly identified within the policy itself. This letter can be worth thousands of dollars to you, so making sure every detail is correct and that there are no mistakes is important. 

Prepare A Rough Draft

Once all the information is gathered, prepare a rough draft copy. This should always be a typed letter so there is no risk of someone not being able to read handwriting. The letter should begin with the date and standard block format is acceptable.

Make sure to clearly display the return address of the beneficiary and also the address of the life insurance company. 

If there is an agent or direct contact person, put that in too. More often than not, there will not be a contact person and a generic, “To Whom It May Concern” will have to be the salutation.

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Do Not Forget The Policy Number

The most important part of this entire letter is the policy number and the insured’s name. Make sure this is clearly identifiable in the letter. They also need to know where the payment needs to be sent. They are going to want some sort of documentation to verify.

While the life insurance company will do their own investigating, including a copy of the death certificate in the letter doesn’t hurt. Any other correspondence, like obituaries and other documents are also helpful.

Contact Information

Give contact information and how they can reach you with any questions. Each life insurance claim letter will have different aspects about it depending on the situation, but they all need to do the same thing, request a payout.

If you are the beneficiary, make sure to read through the policy and familiarize yourself with the payouts and how this insurance company handles them. Should any correspondence back and forth take place, it helps to be informed.

Sample Life Insurance Claim Letter

Jennifer L. Quigley
19870 St. Rt. 139 
Reynoldsburg, Ohio 43068
Policy # 9876478-093-098767-09

May 4, 20xx

XYZ Life Insurance Company
P.O. Box 9878
Omaha, NE 68164
Attn: Claims Department

To Whom It May Concern;

I am writing regarding the recent passing of Norma Quigley. She was insured through your company for a sum of $10,000. 

Her policy number was 9876478-093-098767-09. She passed on May 1st, 20xx and I was listed as her sole beneficiary. 

Due to the increasing costs of funerals and other expenses, I am requesting payment of these funds. The check can be mailed to my address, 19870 St. Rt. 139, Reynoldsburg, Ohio 43068.

I have attached her death certificate and her obituary for your review. Should you have any further questions, you can reach me anytime on my cellular phone at 000-209-9877 or my home phone at 111-980-0098.

It is my desire to clear up this matter quickly. If there are any other forms or documentation those needs to be signed or received, please don’t hesitate to let me know.


Jennifer Quigley

Frequently Asked Questions (FAQs)

1. What is a life insurance claim?

Answer: A life insurance claim is a request for payment of benefits from an insurance policy by the policyholder or their beneficiaries following the death of the insured.

2. How long does it take for a life insurance claim to be processed?

Answer: The length of time it takes for a life insurance claim to be processed can vary depending on the insurer and the complexity of the claim. Typically, it can take anywhere from a few days to several weeks for a claim to be processed.

3. What documents are required to file a life insurance claim?

Answer: The documents required to file a life insurance claim can vary depending on the insurer, but typically include a death certificate, proof of insurance, and a completed claim form.

4. What happens if a life insurance claim is denied?

Answer: If a life insurance claim is denied, the insurer will provide a written explanation of the reason for the denial. The policyholder or their beneficiaries may have the option to appeal the denial or submit additional information to support their claim.

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