Sample Bad Faith Letter to Insurance Company

Through this article, I’ll guide you step by step on how to write a compelling bad faith letter, share personal tips, and provide a customizable template to get you started.

Key Takeaways:

  • Understanding Bad Faith: Know what constitutes bad faith practices by insurance companies.
  • Documentation is Key: Gather all necessary documents and evidence before drafting your letter.
  • Be Specific: Clearly outline the instances of bad faith in your letter.
  • Professional Tone: Maintain a respectful yet firm tone throughout the letter.
  • Follow-Up: Understand the importance of following up after sending your letter.
  • Legal Advice: When to seek legal counsel regarding bad faith claims.

Step-by-Step Guide to Writing a Bad Faith Letter

Step 1: Understand What Constitutes Bad Faith





Before drafting your letter, it’s crucial to understand what bad faith entails. An insurance company acts in bad faith when it fails to fulfill its obligations under the policy without a reasonable basis. 

Examples include unjustified denial of coverage, failure to investigate a claim promptly, or offering significantly less money than a claim is worth.

Step 2: Gather All Pertinent Documentation

Compile all relevant documents, including your insurance policy, correspondence with the insurance company, denial letters, and any other evidence supporting your claim. 


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This documentation will be the backbone of your letter, providing concrete evidence to support your allegations.

Step 3: Draft Your Letter

Start with your personal information and the date at the top, followed by the insurance company’s details. In the body of the letter, clearly outline the instances of bad faith. 

Be specific about dates, conversations, and decisions made by the insurance company that you believe were in bad faith.

Bad Faith Letter to Insurance Company Example:

[Your Name]
[Your Address]
[City, State, Zip Code]
[Date]

[Insurance Company Name]
[Claims Department]
[Company Address]
[City, State, Zip Code]

Subject: Bad Faith Claim Regarding [Your Claim Number or Policy Number]

Dear [Insurance Company’s Name or Representative’s Name],

I am writing this letter to formally address and challenge the handling of my claim [insert claim number], which I believe has been managed in bad faith for the following reasons:
1. [Specific reason 1]
2. [Specific reason 2]
3. [Etc.]

Attached, you will find all relevant documentation supporting my claim and highlighting the discrepancies in your company’s handling of my case.

I trust that upon reviewing this letter and the attached documents, you will reassess my claim and provide a fair and justified resolution.

Sincerely,
[Your Name]

Step 4: Maintain a Professional Tone

While it’s natural to feel frustrated or angry, maintaining a professional and respectful tone in your letter is essential. This approach not only reflects well on you but also strengthens the seriousness of your claim.

Step 5: Send the Letter and Follow Up

After sending the letter, note the date of dispatch and follow up if you don’t receive a timely response. This persistence shows the insurance company that you are serious about your claim.

Personal Tips from Experience

  1. Keep Records: Document every interaction with the insurance company, including phone calls, emails, and letters.
  2. Stay Informed: Understand your policy inside out – knowing your rights is pivotal.
  3. Seek Legal Advice: If the situation escalates, consulting with a lawyer experienced in insurance law can be invaluable.

Frequently Asked Questions (FAQs)

Q: What should I include in a “Bad Faith Letter” to my insurance company?

Answer: In my experience, it’s crucial to detail the claim, the insurance company’s response, and why it’s considered bad faith. I included specific dates, policy details, and my communications to make my case stronger.

Q: How did you feel when you realized you needed to write a “Bad Faith Letter” to your insurance company?

Answer: I felt frustrated and disappointed. It seemed like a daunting task to confront my insurance company, but I knew it was necessary to stand up for my rights and ensure fair treatment.

Q: Can you share how you determined your insurance company was acting in bad faith?

Answer: After my claim was repeatedly delayed without valid reasons and my inquiries were ignored, I did some research and consulted with a legal expert. This process helped me understand that my insurer’s actions (or lack thereof) could constitute bad faith.

Q: What outcome did you hope to achieve by sending a “Bad Faith Letter” to your insurance company?

Answer: I aimed to prompt a thorough review of my claim, secure the benefits I was entitled to, and demonstrate that I was serious about pursuing my rights. It was about getting what I was owed and holding the insurer accountable.

Q: How did you decide to structure your “Bad Faith Letter,” and what advice would you give to others?

Answer: I structured my letter with a clear introduction, a chronological account of events, and a decisive conclusion. My advice? Be factual, include evidence, and maintain a firm yet respectful tone to clearly present your case.

Q: After sending the “Bad Faith Letter,” how did the insurance company respond, and what were your feelings about it?

Answer: The company took my letter seriously and initiated a reevaluation of my claim, which was a relief. It felt like a victory, not just for the potential financial compensation, but for standing up for my rights.

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