Sample Complaint Against Employee Rude Behaviour: Free & Effective

In my experience, dealing with rude behaviour in the workplace can be challenging yet necessary. Having helped several colleagues navigate this process, I’ve come to understand the importance of addressing these issues promptly and professionally.

Key Takeaways

  • Understand the Importance: Recognize why addressing rude behaviour in a workplace is crucial for maintaining a professional environment.
  • Gather Evidence: Collect any evidence of the rude behaviour, including dates, times, and specifics of incidents.
  • Use a Professional Tone: Write the complaint in a formal and respectful manner, addressing the right authority.
  • Be Specific and Factual: Clearly outline the instances of rude behaviour, avoiding emotional language.
  • Follow Company Policy: Adhere to your organization’s procedure for filing complaints.
  • Free Template: Use the provided template to ensure your complaint is structured correctly.

This guide aims to assist you in writing an effective complaint against employee rude behaviour, based on real-life examples and best practices.

Understanding the Importance of Addressing Rude Behaviour

Rude behaviour in the workplace can create a toxic environment, impacting morale and productivity. Addressing such issues not only improves the work atmosphere but also sets a standard of professional conduct.

Steps to Write an Effective Complaint

  1. Identify the Incident(s): Clearly recall the instances of rude behaviour, noting specific dates, times, and what was said or done.

  2. Gather Evidence: If possible, gather emails, witness statements, or any other form of evidence that supports your claim.

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    Know Whom to Address: Find out the appropriate person or department to address your complaint – typically, this is your HR department or direct supervisor.

  4. Use a Professional Tone: While it’s natural to feel upset, ensure your complaint maintains a professional and respectful tone.

  5. Be Specific and Factual: Detail the incidents concisely, focusing on facts rather than emotions.

  6. Adhere to Company Policy: Follow any specific guidelines your company has for filing such complaints.

Real-Life Example

Consider a scenario where a colleague consistently interrupts you in meetings with condescending remarks. 

Note the dates of these meetings and the specific comments made. If the meetings were recorded or if there were other witnesses, mention this in your complaint.

Sample of Complaint Letter Against a Person with Unprofessional Behavior

Subject: Formal Complaint Against [Employee’s Name] for Rude Behaviour

To Whom It May Concern,

I am writing to formally report a concern regarding repeated instances of rude behaviour by [Employee’s Name]. On [date(s)], during [meeting/event], [Employee’s Name] exhibited behaviour that I believe violates our company’s code of conduct.

Incident Details:

  • [Detail the specific incident(s), including dates and times.]
  • [Mention any witnesses or evidence, if applicable.]

This behaviour has [explain how it has affected you or the work environment]. I believe this matter warrants your attention to ensure a respectful and professional workplace.

Thank you for addressing this matter.


[Your Name]


Writing a complaint against rude behaviour is about balancing factual reporting with a respectful and professional approach. By following these guidelines, your complaint will not only be heard but taken seriously.


  • Remain Objective: Stick to the facts and avoid emotional language.
  • Keep Records: Document all relevant interactions and incidents.
  • Know Your Rights: Understand your workplace’s policies and your rights as an employee.
  • Seek Advice: Consult with HR or a trusted mentor if unsure about the process.

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Frequently Asked Questions (FAQs)

An African woman looking visibly upset due to a colleague's rude behavior

Q: How should I structure a complaint about an employee’s rude behavior?

Answer: When I faced a similar situation, I started by outlining the specific incident that prompted the complaint, including the date, time, and location.

I made sure to describe the employee’s behavior in clear, factual terms, avoiding emotional language. For example, I wrote, “On [date], at [time], at [location], the employee [describe the rude behavior].”

Then, I explained how the behavior affected me or my experience with the service. It’s crucial to stay professional and focused on the issue rather than the person.

I concluded by expressing my expectation for a resolution, such as an apology or training on customer service for the employee.

Q: Is it effective to include how the employee’s behavior made me feel in the complaint?

Answer: In my experience, it’s important to mention how the behavior affected you, but in a way that emphasizes the impact rather than just your feelings.

For example, I wrote, “The employee’s behavior made me feel uncomfortable and unwelcome, affecting my overall experience with your company.”

This approach shows the consequences of the behavior on customer relations without making the complaint overly personal or emotional.

Q: Should I mention any previous positive experiences with the company in my complaint?

Answer: I found it helpful to acknowledge any positive history I had with the company. This approach can illustrate that your complaint is an exception rather than the norm.

In my letter, I included a line like, “I have always appreciated the high level of service at your company, which is why this incident stood out to me.” This can help balance the complaint and show that you are a reasonable and fair-minded customer.

Q: How can I ensure that my complaint is taken seriously?

Answer: To ensure my complaint was taken seriously, I made sure it was well-written, concise, and free of any spelling or grammatical errors.

I addressed the letter to a specific person or department, if possible, and included any relevant details, like an employee name or ID, if known. I also kept a respectful and professional tone throughout.

Finally, I explicitly stated my desired outcome, whether it was an apology, corrective action, or something else, to provide a clear purpose for my complaint.

Q: How do I write a complaint letter for bad behavior?

Answer: When I had to address a coworker’s bad behavior, I focused on being clear and concise in my complaint letter. I detailed specific instances of the behavior, explained how it affected my work, and maintained a professional tone throughout to ensure my concerns were taken seriously.

4 thoughts on “Sample Complaint Against Employee Rude Behaviour: Free & Effective”

  1. I faced a similar situation and found that an open dialogue with the concerned employee, guided by HR, was instrumental in resolving the issue.

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