Sample Letter Informing Change of Email Address to Bank: Free & Effective

As someone who has written numerous letters to banks about updating email addresses, I understand the nuances of this seemingly simple task. In this article, I’ll guide you step-by-step on how to craft a perfect letter to inform your bank of an email change, complete with a template for your use.

Key Takeaways

  • Understand the Importance: Keep your bank updated with your current email to ensure you don’t miss important communications.
  • Gather Necessary Information: Have your account details and old/new email addresses at hand.
  • Be Clear and Concise: Use a straightforward and formal tone in your letter.
  • Provide Identification Proof: Attach a copy of your ID for verification purposes.
  • Follow Up: If you don’t receive a confirmation, contact your bank.
  • Use a Template: Adapt our provided template to your needs.

Step 1: Gather Your Information

Before you begin writing, ensure you have all the necessary information:

  • Your full name as it appears on your bank account.
  • Account number and sort code.
  • Old email address and the new one you wish to update.
  • A form of identification, like a driver’s license or passport, for identity verification.

Step 2: Start with a Formal Salutation

Address the letter formally. If you know the name of your bank manager or the relevant department, use it. Otherwise, a simple “Dear Sir/Madam” will suffice.

Step 3: State Your Purpose Clearly

In the first paragraph, immediately state that you are writing to inform them of a change in your email address. Mention both your old and new email addresses for clarity.

Example: “I am writing to notify you of a change in my email address associated with my bank account (Account Number: XXXX). My previous email address was, and my new email address is”

Step 4: Attach Proof of Identity

Trending Now: Find Out Why!

Mention that you have attached a copy of your identification document. This step is crucial for the bank to verify your identity and safeguard your account.

Step 5: Request Confirmation

Politely request the bank to confirm the update. This ensures that your request has been processed and that your new email address is in their records.

Example: “Please update my records and send a confirmation to my new email address at your earliest convenience.”

Step 6: Close Formally

End your letter with a formal closing such as “Yours faithfully” followed by your full name and signature.

Step 7: Proofread and Send

Double-check your letter for any errors. Send it via post or deliver it to your bank branch, depending on their policy.

Template for Change of Email Address Letter

[Your Full Name]
[Your Address]
[City, State, Zip]

[Bank Name]
[Branch Address]
[City, State, Zip]

Dear [Bank Manager’s Name/Bank’s Name],

I am writing to inform you of a change in my email address associated with my bank account (Account Number: [Your Account Number]). My previous email address was [Your Old Email Address], and my new email address is [Your New Email Address].

For verification purposes, I have attached a copy of my [Type of Identification]. Please update my records and send a confirmation to my new email address at your earliest convenience.

Thank you for your prompt attention to this matter.

Yours faithfully,
[Your Full Name]
[Your Signature]

Real-Life Example

In my experience, I once forgot to attach my identification proof, which delayed the process. Ensure you include all necessary documents to avoid such setbacks.


Changing your email address with your bank is a simple yet crucial process. By following these steps and using the provided template, you can ensure that your bank has your current email address, which is essential for receiving timely updates and notifications.

Have you recently updated your email address with your bank? Do you have any tips or experiences to share? Comment below to join the conversation!

Frequently Asked Questions (FAQs)

Q: Why is it important to inform the bank about a change of email address? 

Answer: It is essential to inform the bank about a change of email address to ensure that all bank communications, statements, notifications, and alerts are directed to the correct email. This helps prevent potential identity theft, fraud, and ensures the account holder remains updated on their account activities.

Q: What details should be included in the letter? 

Answer: The letter should include the account holder’s full name, account number, old email address, new email address, contact number, and address. It’s also good practice to mention the date and request prompt updates in the bank’s records.

Q: How soon should I inform the bank after changing my email address? 

Answer: It’s recommended to inform the bank as soon as possible after changing your email address. This minimizes the risk of missing out on important notifications and ensures a smooth transition of communication.

Q: Can I update my email address through online banking instead of sending a letter? 

Answer: Yes, many banks offer the option to update personal details, including email addresses, through their online banking portals or mobile apps. However, it’s essential to check with your specific bank to understand their procedures.

Q: Is it safe to mention the email address in the letter? 

Answer: Yes, it is generally safe to mention your email address in the letter, as it is essential information required by the bank to update its records. However, ensure that the letter is directed to the appropriate department or person and always keep a copy for your records.

Q: How long does it typically take for the bank to update the email address in their system? 

Answer: The time taken can vary between banks, but typically, it should be updated within 3-5 business days. If it takes longer, it’s a good idea to follow up with the bank to ensure they’ve received and processed your request.

Q: Should I check if my email address has been updated by the bank? 

Answer: Yes, it’s a good practice to verify with the bank after sending the letter, either by calling their customer service or checking through online banking, to ensure your email address has been updated correctly.