Begin your letter by addressing the recipient, typically the internet service provider (ISP) or customer service department. State the purpose of the letter and briefly describe the reason for the upgrade request.
Example: I am writing to request an upgrade to my current internet service with [ISP]. Due to the increasing demand for high-speed internet in my home, my current plan is no longer sufficient to meet my needs.
Current Plan Information
In the next section, provide details about your current internet plan, including the plan name, speed, and any limitations. Be clear and concise in your description.Example: My current internet plan with [ISP] is the [plan name], which provides [speed] internet. However, due to the number of devices and activities that require internet access in my home, such as streaming video and video conferencing, the current speed is no longer sufficient.
Requested Plan Information
In this section, provide details about the internet plan you’re requesting, including the plan name, speed, and any other relevant features. Be specific about the reason for the requested upgrade.Example: I am requesting an upgrade to the [plan name], which provides [speed] internet. This plan will better meet my needs for faster and more reliable internet, particularly for streaming video and video conferencing.
Additional Information
In this section, provide any additional information that may be relevant to the upgrade request. This could include any specific dates or deadlines for the upgrade, or any other details that may be important for the ISP to know.Example: I would appreciate it if the upgrade could be completed as soon as possible, as the current slow speeds are causing significant productivity loss and frustration. Additionally, please let me know if there are any additional fees or costs associated with the upgrade.
Closing
End your letter with a polite closing and your contact information. Thank the recipient for their attention to the matter.Example: Thank you for your attention to this matter. I appreciate your help in upgrading my internet service. Please feel free to contact me if you require any additional information or have any questions.
Conclusion
Requesting an internet service upgrade can help you access faster speeds and improved connectivity. By using the sample letter provided above, you can ensure that your letter is clear, concise, and effective in achieving the desired upgrade.Sample Letter Requesting Internet Service Upgrade
[Your Name]
[Your Address]
[City, State ZIP Code]
[Your Phone Number]
[Your Email Address]
[Date]
[ISP/Customer Service]
[Address]
[City, State ZIP Code]
Dear Sir/Madam,
I am writing to request an upgrade to my current internet service with [ISP]. Due to the increasing demand for high-speed internet in my home, my current plan is no longer sufficient to meet my needs.
My current internet plan with [ISP] is the [plan name], which provides [speed] internet. However, due to the number of devices and activities that require internet access in my home, such as streaming video and video conferencing, the current speed is no longer sufficient.
I am requesting an upgrade to the [plan name], which provides [speed] internet. This plan will better meet my needs for faster and more reliable internet, particularly for streaming video and video conferencing.
I would appreciate it if the upgrade could be completed as soon as possible, as the current slow speeds are causing significant productivity loss and frustration. Additionally, please let me know if there are any additional fees or costs associated with the upgrade.
Thank you for your attention to this matter. I appreciate your help in upgrading my internet service. Please feel free to contact me if you require any additional information or have any questions.
Sincerely,
[Your Name]