Sample Travel Insurance Cancellation Letter

Travel insurance is an important aspect of any travel plan, providing protection and security in case of any unforeseen circumstances. However, sometimes travel plans change, and in such cases, you may need to cancel your travel insurance policy. 

Writing a travel insurance cancellation letter is the best way to communicate your request for policy cancellation to the insurance company. In this article, we will discuss how to write a travel insurance cancellation letter.


Step 1: Gather the Necessary Information

Before you start writing the cancellation letter, gather all the necessary information about your travel insurance policy. This includes your policy number, date of purchase, and the premium amount paid. You may also need to check your policy documents to ensure that there are no specific cancellation clauses that you need to adhere to.

Step 2: Begin with a Formal Greeting

The first step to writing a travel insurance cancellation letter is to start with a formal greeting. Address the letter to the insurance company and use a professional tone throughout the letter. Use the appropriate salutation, such as “Dear Sir/Madam” or “To Whom It May Concern”.

Step 3: State the Reason for Cancellation

In the next paragraph, state the reason for the cancellation of your travel insurance policy. Be clear and concise in your explanation. If you are cancelling the policy due to a change in travel plans, mention the reason and the new plans. If you are cancelling due to unforeseen circumstances, such as illness or a personal emergency, provide a brief explanation.


Step 4: Provide Policy Details

In the next section of the letter, provide your policy details, such as your policy number, date of purchase, and premium amount paid. This information will help the insurance company to locate your policy and process your cancellation request.

Step 5: Request for Cancellation and Refund

In the final section of the letter, request the cancellation of your travel insurance policy and refund of the premium amount paid. Be clear in your request and specify the account details where you would like the refund to be credited. If there are any additional documents or formalities required, mention them in this section.

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Step 6: End with a Thank You

End the letter with a thank you note for the insurance company’s prompt attention to your request. Sign the letter with your name and contact details, including your phone number and email address.

Template 1: Simple Travel Insurance Cancellation Letter

[Your Name]
[Your Address]
[City, State Zip Code]
[Date]

[Travel Insurance Company Name]
[Address]
[City, State Zip Code]


Subject: Cancellation of Travel Insurance Policy

Dear Sir/Madam,

I am writing to inform you that I would like to cancel my travel insurance policy with your company, effective immediately. I have decided to cancel my travel plans due to unforeseen personal circumstances that have arisen and I will not be able to travel as planned.

My policy number is [Policy Number] and I had purchased this policy on [Date of Purchase]. I request you to please cancel this policy and refund me the premium paid for the policy. Please note that I have not made any claims under this policy.

I request you to initiate the cancellation process and refund the premium amount to my account [Account Number] linked to this policy. Please let me know if there are any additional formalities or documents required for the same.

Thank you for your prompt attention to this matter.

Sincerely,

[Your Name]

Template 2: Travel Insurance Cancellation Letter due to COVID-19

[Your Name]
[Your Address]
[City, State Zip Code]
[Date]

[Travel Insurance Company Name]
[Address]
[City, State Zip Code]

Subject: Cancellation of Travel Insurance Policy due to COVID-19

Dear Sir/Madam,

I am writing to inform you that I would like to cancel my travel insurance policy with your company, effective immediately. Due to the ongoing COVID-19 pandemic and the travel restrictions imposed by the government, I am unable to travel as planned.

My policy number is [Policy Number] and I had purchased this policy on [Date of Purchase]. I request you to please cancel this policy and refund me the premium paid for the policy. Please note that I have not made any claims under this policy.

I request you to initiate the cancellation process and refund the premium amount to my account [Account Number] linked to this policy. Please let me know if there are any additional formalities or documents required for the same.

Thank you for your prompt attention to this matter.

Sincerely,

[Your Name]

Template 3: Travel Insurance Cancellation Letter for a Family

[Your Name]
[Your Address]
[City, State Zip Code]
[Date]

[Travel Insurance Company Name]
[Address]
[City, State Zip Code]

Subject: Cancellation of Travel Insurance Policy for Family

Dear Sir/Madam,

I am writing to inform you that I would like to cancel the travel insurance policy for my family with your company, effective immediately. Due to unforeseen personal circumstances, we are unable to travel as planned.

The policy details are as follows:

Policy Holder’s Name: [Policy Holder’s Name]
Policy Number: [Policy Number]
Date of Purchase: [Date of Purchase]

I request you to please cancel this policy and refund the premium paid for the policy. Please note that we have not made any claims under this policy.

I request you to initiate the cancellation process and refund the premium amount to my account [Account Number] linked to this policy. Please let me know if there are any additional formalities or documents required for the same.

Thank you for your prompt attention to this matter.

Sincerely,

[Your Name]

Frequently Asked Questions (FAQs)

Q: Why do I need to write a travel insurance cancellation letter?

Answer: Writing a travel insurance cancellation letter is the best way to communicate your request for policy cancellation to the insurance company. It provides a formal record of your cancellation request and ensures that you have a written confirmation of the cancellation and refund process.

Q: When should I write a travel insurance cancellation letter?

Answer: You should write a travel insurance cancellation letter as soon as you know that you need to cancel your travel plans or your travel insurance policy. It is important to cancel the policy before the start date of the policy to ensure a full refund of the premium amount paid.

Q: What should I include in a travel insurance cancellation letter?

Answer: A travel insurance cancellation letter should include your policy details, such as your policy number, date of purchase, and premium amount paid. It should also state the reason for the cancellation, request for cancellation and refund, and any additional documents or formalities required for the cancellation and refund process.

Q: Can I cancel my travel insurance policy after the start date?

Answer: Yes, you can cancel your travel insurance policy after the start date, but the refund amount may be reduced based on the terms and conditions of the policy. It is best to check the policy documents to understand the specific clauses related to policy cancellation.

Q: How long does it take for the insurance company to process the cancellation and refund?

Answer: The processing time for cancellation and refund may vary depending on the insurance company’s policies and procedures. Typically, it can take anywhere from a few days to a few weeks for the refund to be processed and credited to your account.

Q: Is there a deadline for submitting a travel insurance cancellation letter?

Answer: It is best to submit the travel insurance cancellation letter as soon as possible to ensure that the cancellation is processed before the policy start date. However, if you need to cancel the policy after the start date, it is still important to submit the cancellation letter as soon as possible to ensure that the refund process is initiated.

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