Complaint Letter to Landlord: How to Secure Your Rights

Use our sample complaint letter to the landlord as a template for your letter.

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A complaint letter to your landlord is an effective way to address any issues or concerns you may have regarding your rental property. 

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Whether it’s a maintenance problem, a breach of contract, or any other matter affecting your living conditions, expressing your grievances in a formal letter can help initiate a productive dialogue and potentially lead to a resolution. 

In this article, we will guide you through the process of writing a complaint letter to your landlord, ensuring that your concerns are effectively communicated.

Writing a Complaint Letter to Landlord

Step 1: Identify the Issue

Begin by identifying the specific issue or problem you want to address in your complaint letter. It could be a leaking faucet, a pest infestation, broken appliances, or any other issue that is negatively impacting your living experience.

Step 2: Gather Relevant Information

Before writing the letter, gather all the relevant information related to the issue. This may include dates, times, photographs, and any other documentation that supports your complaint. 

Having concrete evidence will strengthen your case and make it easier for the landlord to understand and address the problem.

Step 3: Review Your Lease Agreement

Take some time to review your lease agreement thoroughly. Familiarize yourself with the terms and conditions, specifically focusing on the landlord’s responsibilities and the maintenance obligations they have committed to. This will help you articulate your complaint within the framework of the agreement.

Step 4: Format Your Letter

A complaint letter should follow a formal and professional format. Include your contact information, the date, and the landlord’s contact information at the top of the letter. 

Use a polite and respectful tone throughout, as maintaining a constructive approach will increase the likelihood of a positive outcome.

Step 5: Write an Effective Opening Paragraph

Begin your letter with a clear and concise introduction, stating your purpose for writing. Clearly explain that you are writing to address a specific issue or concern regarding the rental property.

Step 6: Provide Detailed Description

In the body of the letter, provide a detailed description of the issue you are facing. Be specific about the problem, mentioning relevant dates, times, and locations. 

Use objective language, focusing on the impact it has on your daily life and emphasizing the need for a prompt resolution.

Step 7: Refer to Supporting Evidence

If you have gathered any supporting evidence, such as photographs or receipts, refer to them in the letter. Attach copies of these documents to provide a visual representation of the issue.

Step 8: Request Action

Clearly state the action you expect from your landlord to resolve the issue. Whether it’s a repair, compensation, or any other appropriate action, be specific and reasonable in your request.

Step 9: Offer a Reasonable Deadline

To convey the urgency of the matter, set a reasonable deadline for the landlord to respond or take action. This will ensure that your concerns are addressed promptly, and you receive a timely resolution.

Step 10: Express Willingness to Cooperate

End your letter by expressing your willingness to cooperate and work towards a solution. Assure the landlord that you value your tenancy and hope to maintain a good landlord-tenant relationship.

Step 11: Closing and Signature

Choose a formal closing, such as “Sincerely” or “Yours faithfully,” followed by your full name. Sign the letter and provide any additional contact information if necessary.

Step 12: Keep Copies and Document Communication

Make copies of the complaint letter and any supporting documents for your records. Also, document any further communication with your landlord, including emails, phone calls, or in-person discussions. This will be useful in case the issue escalates or legal action becomes necessary.

Free Sample Complaint Letter to Landlord

[Tenant’s Name]
[Tenant’s Address]
[City, State, Zip Code]


[Landlord’s Name]
[Landlord’s Address]
[City, State, Zip Code]

Dear Name of Landlord:

I live in your property at the above address and have lived here for the past three years. I would like to report that there is a leak under the kitchen sink that has caused dampness there for the past month. 

I waited to inform you because I was hoping it was an anomaly and would stop. However, it has not gone away, and the area has been damp for some time. My concern is that mold will begin to grow and pollute the indoor air quality.

According to our rental agreement, you are responsible for any plumbing repairs to the house. I have not previously requested any help because there have not been any major issues, but this one could cause health problems for my wife. 

I would appreciate if it could be repaired within the next week. If my request is ignored, I will be forced to employ a plumber and deduct the cost from my rent.

Thank you for your attention to this matter. You can reach me at Phone Number or Email Address if you have any questions.


Signature of Tenant
Printed Name of Tenant

Frequently Asked Questions (FAQs)

Q: What is a complaint letter to landlord?

Answer: A complaint letter to landlord is a formal written document that tenants use to communicate their concerns or grievances regarding issues with the rental property. 

It is a way to address problems such as maintenance issues, violations of the lease agreement, or other issues affecting the tenant’s living conditions.

Q: When should I write a complaint letter to landlord?

Answer: You should write a complaint letter to your landlord when you have encountered a persistent issue or concern that requires their attention. 

This can include problems like a leaky roof, faulty plumbing, pest infestation, or violations of your rights as a tenant.

Q: How should I address the landlord in my complaint letter?

Answer: In your complaint letter, it is appropriate to address your landlord using their formal title and last name. For example, you can begin the letter with “Dear Mr. Smith” or “Dear Ms. Johnson.”

Q: What should I include in my complaint letter to landlord?

Answer: Your complaint letter should include specific details about the issue you are facing, such as the nature of the problem, dates when the problem occurred, and any attempts you have made to address it. 

It is also important to include any supporting evidence or documentation, such as photographs, invoices, or previous correspondence related to the issue.

Q: How should I express my concerns in the complaint letter?

Answer: When expressing your concerns in the complaint letter, it is essential to remain objective and factual. Clearly describe the problem and its impact on your living conditions. Avoid using emotional language and instead focus on providing a detailed account of the issue at hand.

Q: Can I request a specific action in my complaint letter?

Answer: Yes, it is appropriate to request a specific action or solution in your complaint letter. Be clear and reasonable in your request, whether it’s a repair, replacement, or any other appropriate resolution to address the issue.

Q: Is there a deadline for the landlord to respond or take action?

Answer: While it is advisable to include a reasonable deadline for the landlord to respond or take action, the specific timeframe may vary depending on the nature and urgency of the problem. Setting a deadline helps convey the importance of the issue and encourages a prompt resolution.

Q: Should I keep a copy of the complaint letter?

Answer: Yes, it is important to keep a copy of the complaint letter for your records. This will serve as evidence of your communication and the concerns you have raised. 

Additionally, it is recommended to document any further communication or correspondence with the landlord regarding the complaint.

Q: What if my landlord does not respond or address the issue after receiving the complaint letter?

Answer: If your landlord fails to respond or take appropriate action after receiving your complaint letter, you may need to explore other avenues to resolve the issue. 

Consider reaching out to local tenant associations or seeking legal advice to understand your rights and options as a tenant.

Q: How should I maintain professionalism in my complaint letter?

Answer: To maintain professionalism in your complaint letter, use a polite and respectful tone throughout. Avoid using offensive or aggressive language, and focus on providing clear, concise, and factual information about the issue you are facing. Remember, a professional approach increases the chances of a constructive resolution.