Writing a Request Letter for Replacement of Lost Card [with Sample]

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If a credit card is lost or stolen, it should be immediately reported to the credit card company or bank that issued the card. This is essential so that the customer is not held liable for unauthorized charges on his or her card or if the card us used for identity theft.


Can Be Done By Phone?

It can be done by phone, and the card that is lost, stolen or damaged can be cancelled. Most banks or companies have a 24-hour support number that can be called in just such a situation.

The customer may be counting on air miles or other perks that they accumulate on their cards, so receiving a replacement card as soon as possible is essential. It will be necessary to request a credit card replacement, and that can also be done over the phone.

However, it is recommended to send a credit card replacement letter to the bank or company that includes the account number of the person requesting the replacement card as well as their name, address, email address and phone number. 

Replacement Forms

A bank or credit union may require certain forms to be filled out before they issue a replacement card. Here is a sample request letter for replacement of lost card. It is also possible to request replacement cards to be sent to an alternate address or for additional users.

It is recommended that it be sent by certified mail so the customer will have proof of the time and date the letter was received. This may become useful if the card is not forthcoming.

sample letter

Sample Request Letter For Replacement Of Lost Card

Your Name
Your Address
City, State, Zip Code


Name of Credit Card Company or Bank
Address of Credit Card Company or Bank
City, State, Zip Code

Re: Account Number

To Whom It May Concern:

I recently lost my credit card that has the account number stated above. The lost card number was NUMBER. As soon as I learned the card was lost, I phoned the company and asked that it be cancelled. I also asked for a replacement card.

This letter is to confirm my request that you issue me a replacement card as soon as possible. The cancelled card should be not authorized under any circumstances.

Thank you for your prompt attention to this request. If you have any questions, I can be reached at 555-123-4567 or at name@email.com.


Your Name

Frequently Asked Questions (FAQs)

1. What is a request for replacement of lost card?

Answer: A request for replacement of lost card is a formal request made by an individual to replace a lost or stolen card, such as a credit card, debit card, or identification card.

2. How do I request a replacement of a lost card?

Answer: You can request a replacement of a lost card by contacting the issuer of the card, such as a bank or government agency. This can typically be done over the phone, online, or in person. You may be required to provide proof of identity and other information.

3. What information do I need to provide for a lost card replacement request?

Answer: The information required for a lost card replacement request may vary depending on the issuer of the card. Typically, you will need to provide your full name, address, and contact information, as well as proof of identity, such as a government-issued ID. You may also need to provide information about the lost card, such as the card number or account number.

4. How long does it take to get a replacement card?

Answer: The time it takes to receive a replacement card can vary depending on the issuer of the card. Some issuers may be able to provide a replacement card immediately, while others may take several days or longer to process the request.

5. Is there a fee for replacing a lost card?

Answer: Some issuers may charge a fee for replacing a lost card, while others may provide a replacement card at no cost. It is important to check with the issuer of the card to understand any fees that may be associated with the replacement process.