Goodwill Letter To Remove Late Payments Sample: Free & Effective

A goodwill letter requests the removal of a late payment to enhance your credit report, offering a detailed template and guide for crafting a persuasive appeal.

Key Takeaways

  • Purpose: A goodwill letter is a request to remove a late payment from your credit report as a gesture of goodwill.
  • Format: Use a polite, respectful tone and provide all necessary details.
  • Requirements: Accurate account information, specific request, explanation of late payment, and any supporting documents.
  • Outcome: No guarantee of success, but it can positively impact your credit score if successful.
  • Template Provided: A detailed template is included to guide your writing.

Step 1: Gather Information

Before writing, gather all the necessary information:

  • Your account details.
  • The date and amount of the late payment.
  • Any relevant personal details or circumstances.

Step 2: Understand the Purpose of the Letter

A goodwill letter should:

  • Acknowledge the late payment.
  • Explain any extenuating circumstances.
  • Politely request the removal of the late payment.

Step 3: Start with a Polite Introduction

Begin your letter with a courteous introduction. State your purpose and mention your positive history with the creditor, if applicable.

Trending Now: Find Out Why!

Step 4: Explain Your Situation

Provide a brief explanation of the circumstances that led to the late payment. Be honest and concise.

Step 5: Make Your Request

Clearly state your request for the removal of the late payment. Emphasize your commitment to maintaining a good credit history.

Step 6: Express Gratitude

Thank the creditor for considering your request and for any past positive interactions.

Step 7: Proofread and Send

Carefully review your letter for any errors. Send the letter via certified mail or through the creditor’s specified communication channel.

Sample Goodwill Letter Template

[Your Name]
[Your Address]
[City, State, Zip]

[Creditors Name] [Creditors Address]
[City, State, Zip]

Dear [Creditor’s Name],

I am writing to request your goodwill in removing a late payment reported on [date] for my account [account number]. This late payment does not reflect my typical financial behavior.

Due to [brief explanation of circumstances], I was unable to make the payment on time. Since then, I have [steps taken to ensure timely payments]. I have been a loyal customer since [year], and this incident was a rare oversight.

I respectfully request that you consider removing this late payment from my credit report. Doing so would help me maintain my credit score, which is very important to me.

I appreciate your time and understanding in this matter. Thank you for your consideration and for the service you have provided me over the years.


[Your Name]


Writing a goodwill letter can be a simple yet effective way to improve your credit report. Remember, there’s no guarantee of success, but it’s worth the effort.

Tips for Success

  • Be concise and to the point.
  • Personalize your letter; avoid using a generic template without modifications.
  • Maintain a respectful and polite tone throughout the letter.

Frequently Asked Questions (FAQs)

Q: What is a Goodwill Letter to Remove Late Payments?

Answer: A Goodwill Letter to Remove Late Payments is a formal written request sent to a creditor or lender, asking them to consider removing a late payment entry from your credit report. 

This letter is based on the premise of appealing to their goodwill and understanding, especially if you have a history of responsible financial behavior before and after the late payment incident.

Q: How does a Goodwill Letter work?

Answer: A Goodwill Letter to Remove Late Payments works by explaining the circumstances surrounding the late payment and requesting the creditor’s understanding and leniency. 

You highlight your positive payment history and express your commitment to maintaining timely payments. The ultimate goal is to convince the creditor to voluntarily remove the late payment entry from your credit report, which can have a positive impact on your credit score.

Q: What should I include in my Goodwill Letter?

Answer: In your Goodwill Letter to Remove Late Payments, you should include your contact information, account details, and a clear explanation of why the late payment occurred. 

Express remorse and responsibility for the late payment, and emphasize your history of on-time payments before and after the incident. Politely request the creditor’s consideration in removing the late payment entry as an act of goodwill.

Q: Are Goodwill Letters effective?

Answer: The effectiveness of Goodwill Letters to Remove Late Payments varies. There’s no guarantee that a creditor will agree to remove the late payment entry. 

However, a well-written and sincere letter can increase your chances of success, especially if you have a strong payment history and a valid reason for the late payment.

Q: Can a Goodwill Letter really improve my credit score?

Answer: Yes, a Goodwill Letter to Remove Late Payments has the potential to improve your credit score. If the creditor agrees to remove the late payment entry, it can positively impact your payment history, which is a significant factor in determining your credit score. Removing negative entries can help raise your credit score over time.

Q: Should I mention any personal hardships in the letter?

Answer: If a personal hardship directly contributed to the late payment, you can briefly mention it in your Goodwill Letter. However, focus on taking responsibility for the late payment and expressing your commitment to better financial management moving forward. 

The primary goal is to demonstrate that the late payment was an anomaly in your otherwise responsible payment history.

Q: How long should I wait before sending a Goodwill Letter after the late payment?

Answer: It’s generally recommended to wait at least six months after the late payment before sending a Goodwill Letter. This allows you to establish a pattern of on-time payments after the incident, which strengthens your case for requesting the removal of the late payment entry.

Q: Can I send a Goodwill Letter via email?

Answer: While sending a physical letter via certified mail is the traditional approach, some creditors accept goodwill requests via email. 

Check the creditor’s preferred communication method and ensure that your email is well-formatted, professional, and includes all necessary details.

Q: Is it possible to send multiple Goodwill Letters to different departments within a creditor’s organization?

Answer: Yes, you can send multiple Goodwill Letters to different departments within a creditor’s organization, especially if you’re not receiving a response from your initial attempt. 

Address each letter to the appropriate department and ensure that the content remains consistent and professional.

Q: What if my Goodwill Letter is denied?

Answer: If your Goodwill Letter to Remove Late Payments is denied, remain respectful and consider other options to improve your credit. 

Focus on making consistent on-time payments moving forward and continue practicing good financial habits. Remember that while a goodwill removal is beneficial, it’s not the only factor affecting your creditworthiness.

Leave a Comment

Your email address will not be published. Required fields are marked *